Authors
M.Sc. of Business Administration, Project Management, University of Kirkuk, Iraq
M.Sc. of Business Administration, Project Management, University of Kirkuk, Iraq
Abstract
This paper is concerned with the calculation of performance indicators of Information Systems Project Management (ISPM). It clarifies the relationships between ISPM domains, performance metrics, and performance indicators. This paper presents a proposed list of metrics for ISPM. Based on these ISPM metrics and a combination of statistical techniques, we built a model for calculating ISPM performance indicators. Quality reviewers can use this model to evaluate and track the performance of IS project managers.